FAQs

• How do I return an item?

To return an item, please contact our customer service team within 14 days of receiving your order. You will need to provide your order number and the reason for the return. Once we have received your return, we will process your refund within 3-5 business days.

• What is your shipping policy?

We offer free shipping on all orders which are from all over India.

• How long does it take to ship my order?

The shipping time depends on your location. For orders within India, the shipping time is 3-5 business days. For orders outside India, the shipping time is 7-10 business days.

• What are your payment methods?

We accept all major credit cards, debit cards as well as UPI, Cash On Delivery.

• Do you offer gift cards?

No, we don't offer any gift cards as of now.

We hope this helps! If you have any other questions, please do not hesitate to contact our customer service team.

Thank you for shopping with Urbrands!